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It is the objective of Lily's Kids Klub to provide care to all children to a standard of excellence which embraces fundamental principles of Good Child Care Practice, and that this may be witnessed and evaluated through the practice, conduct and control of quality care and learning within the setting.
It is the objective of the setting to provide a friendly, clean, comfortable and safe environment which the children will find stimulating and challenging, and where enjoyment and fun are linked with discovery and learning. Staffs are sensitive and responsive to the individual needs of each child.
To meet these needs the setting management is committed to achieving the following objectives:
  1. To deliver a Child Care Service of the highest quality that will develop, improve and sustain each child's overall quality of life.
  2. To ensure that the Child Care Service is delivered flexibly, attentively and in a non-discriminatory fashion.
  3. To ensure that each child's needs and values are respected in matters of religion, culture, race or ethnic origin, disabilities or impairments.
  4. To ensure that the Care Service in whole is delivered in accordance with agreed Standards.
  5. To manage and implement a formal programme of staff planning, selection, recruitment, training, supervision and personal development to enable Child Care needs to be met.
  6. To manage the setting efficiently and effectively to make best use of resources and to maximise value for money for the client.
  7. To value partnerships with parents and carers through encouraging and fostering good communications, being attentive and responsive to feedback, and by sharing information.

  1. It is the policy at Lily's Kids Klub to ensure that the staff: child ratios required by regulations are maintained at all times. These will be as follows:
  2. Child age under 2 years:  Ratios   1 staff: 3 children
    Child age 2 years to 3 years:   Ratios   1 staff: 4 children
    Child age 3 years to 8 years:   Ratios   1 staff: 8 children
  3. These ratios will be maintained through all activities, including:
  4. o those taking place within the setting;
    o those taking place in outdoor play areas; 
    o those taking place in outdoor play areas;

  5. At the start of each session parents or guardians are requested to ensure that they actually hand over their children to a member of staff. Children will never be left unattended, whether inside or outside the buildings.
  6. In the event that a child needs to be sent home then the parents or guardians will be contacted to arrange collection of the child. A child will not be sent home:
  7. 4.1  in the company of anybody unknown to the setting, unless prior written consent has been given by the parents or guardians. In such cases proof of identity will be required before releasing the child into his / her care.
    4.2  in the company of any person under 16 years of age.

  8. Whenever a child is sent home records will show the following:
  9. o the date and time the child left the setting; 
    o identity of the person accompanying the child;
    o reason for sending the child home.

  10.  At the end of each session there will be a 15-minute period allowed for the child to be collected. After that period if the child still has not been collected, and no prior arrangements have been made for late collection, staff will contact the parents or guardians using the emergency contact numbers on file.
  11. In the event that emergency contact has not been possible, and contact has still not been possible one hour after the end of the session, then the Manager will contact Social Services to arrange for them to take charge of the child. 


We believe that, where possible, having a gradual settling in period for each child is beneficial to the child, their parents / carers and to the setting.
This enables everyone involved with the child to work together ensuring a happy settling in to nursery life.
The first day should initially be limited to a 1-2 hours visit where the child, their parent / carer and the key worker get to know each other and for the relevant forms to be filled for the child.
The time spent is extended gradually depending on how the child is coping with the separation.  Each child is different and some children take longer to settle than others.
The child can stay for lunch and then for their full hours whilst the Parent / Carer is on the premises.
We appreciate that this may be difficult, especially for working Parent.  We will do our best to settle each child as quickly as possible, whilst providing a secure environment.

This Policy summarises the arrangements in place within the setting for allocating a Key person to a child. A Key person is a staff member with special responsibilities for the child's welfare, care and learning arrangements and subsequent reviews and revisions:
  1. Allocation of a Key person to each new child is an integral part of the procedure for admitting and welcoming the child to the setting.
  2. At the Admissions stage, a child is assigned a member of the staff who will become their main point of contact within the setting and who will have special responsibilities for their continued care and welfare. This staff member will be known as the child's Key person.
  3. The Key person will closely participate in starting the child's "Care File", developing specific plans of care and educational needs for the child, and in subsequent reviews of these plans.
  4. The Key person will undertake basic responsibilities as outlined in section 7 below. These are listed as duties that will be additional to the Keyworker's normal Job Description.
  5. After the Key person has been allocated to the child, and once the child has settled in, an informal review is held to assess mutual compatibility of the Key person and the child. In the event of incompatibility or other personality problems a new Key person may be allocated to the child.
  6. Key person are listed against children's names on an appropriate Child Register.
  7. The following duties are considered to be specific to the role of the Key person and are additional to normal staff duties:
  8. 7.1 To establish and foster a relationship of friendship and trust from the child's viewpoint. This will include Home Visits to the child's home prior to starting at the Nursery.

    7.2 To get to know likes / dislikes and any special interests that the child may have.

    7.3 To be aware of any special cultural and ethnic requirements in terms of food; worship, festivals and activities, particularly those forbidden by religion.

    7.4 Where the child is disabled, or has impairment, to help with the child's personal needs as may be required.

    7.5 To participate in Open Days / Evenings with parents or guardians and other functions as encouragement for the child.

    7.6 To maintain close contact with the child's parents or guardians through setting’s Manager.

Safeguarding and Promoting Children’s Welfare (Child Protection)
This Policy defines the procedures to be followed upon where it is alleged or suspected, or has been discovered, that a child has been abused by a third party.
  2. 1.1 setting Management is committed to the following principles regarding the abuse of a child:

    1.1.1       It is recognised that abuse can and does occur in society, and that this may take the following forms:

    o verbal abuse / threats
    o racial / sectarian abuse
    o emotional abuse
    o sexual abuse
    o physical abuse
    1.1.2 The fundamental responsibility of the Nursery is to ensure the welfare and protection of the child, and THAT EVERY CHILD IN OUR CARE HAS THE RIGHT TO FREEDOM FROM ABUSE. It is therefore the policy at the Nursery that any staff member who does not possess a valid and current CRB Disclosure Certificate is never left alone with a child.
    1.1.3 All staff will receive appropriate training at the Induction stage in abuse of the child. This training will focus upon the types of abuse, the signs and symptoms involved, and the appropriate action to be taken.
    1.2 With respect to sources of abuse, the setting recognises the following:
    1.2.1 The setting’s management procedures and arrangements are designed so that all possible measures are taken to ensure that abuse of a child does not occur as a result, either directly or indirectly, of any of the activities provided by the setting.
    1.2.2 Where it is suspected that a child has suffered abuse at the hands of a third party the setting has a duty to report these suspicions to the Local Authority, and will follow procedures set down in the Local Authority Child Protection Policies.
    1.3 For the purposes of this Policy, and in line with Local Authority Policies, abuse will be classified into the following 4 categories:
    o physical injury
    o sexual abuse
    o emotional abuse
    o neglect
    2.1 It is the underlying policy of the setting that the safety, well-being and protection of the child are paramount. Procedures require that any injuries or illnesses that a child has suffered, whether at home or in the setting, are recorded. Where there is serious concern, for example where abuse is suspected, this will be reported immediately to the setting Manager, who will review the evidence and take the appropriate action. Such action may include the involvement of the Social Services Child Protection Team, and in all cases issues and concerns are dealt with in the strictest confidence.
    2.2 It is the policy of the setting to involve the child's family or guardians at all stages unless it is considered, at the discretion of the setting Manager, that this is not in the child's best interests and the child could be exposed to further risk.
    3.1 Physical Injury:
    3.1.1 Signs and symptoms will include:
    o scratches / cuts / bite marks / pinch marks inconsistent with normal play activities
    o burns / scalds inconsistent with explanations offered
    o bruises in body areas not usually harmed through normal play activities
    o bruises indicative of slaps, punches, being squeezed or violently shaken 
    o bruises suggesting the use of straps or sticks
    o nervous / fearful watchfulness; fear of physical contact by adults
    o unexplained fractures
    3.1.2 Action to be taken:
    Any sign of a mark or injury noticed when the child comes into the setting will be recorded, and discussed with the main parent or guardian. These discussions will also be recorded, ensuring that the parent or guardian is provided access to these records. If explanations are judged to be unsatisfactory, the Local Authority Child Protection Officer will be informed.
    3.2 Sexual Abuse:
    3.2.1    Signs and symptoms will include:
    o scratching / soreness / unexplained rashes in the genital areas
    o stained / bloodstained underclothes
    o bruises on inner thighs and buttocks
    o discomfort when sitting or walking
    o constant wetting or soiling of clothing
    o suggestion of undue sexual awareness through play, drawings or the use of inappropriate words
    3.2.2    Action to be taken:
    All observations will be reported immediately to the Local Authority Child Protection Officer.
    3.3 Emotional Abuse:
    3.3.1 Signs and symptoms will include:
    o undue aggression or withdrawal
    o constant wetting or veiling of clothing
    o poor language development / speech disorders such as stammering or stuttering
    o inability to relate to adults and other children
    o telling lies
    o tantrums beyond the age where they would be expected as normal development
    3.3.2 Action to be taken:
    Any concerns will be discussed with the main parent or guardian. These discussions will be recorded, ensuring that the parent or guardian is provided access to these records. If explanations are judged to be unsatisfactory, the Local Authority Child Protection Officer will be informed.
    3.4 Neglect:
    3.4.1 Signs and symptoms will include:
    o inappropriate or inadequate clothing
    o poor standards of personal hygiene / unwashed, dirty clothing
    o constant hunger
    o underweight for their age / emaciation
    o constant tiredness / listlessness
    o untreated medical conditions
    o BABIES: constant soreness / rash from infrequent changing of nappies
    3.4.2 Action to be taken:
    Any concerns will be discussed with the main parent or guardian. These discussions will be recorded, ensuring that the parent or guardian is provided access to these records. If explanations are judged to be unsatisfactory, the Local Authority Child Protection Officer will be informed.
 If a child tells me that they or another child is being abused, I will:
  • show that I have heard what they are saying, and that I take their allegations seriously
  • encourage the child to talk, but I will not prompt them or ask them leading questions. I will not interrupt when a child is recalling significant events and will not make a child repeats their account
  • explain what actions I must take, in a way that is appropriate to the age and understanding of the child
  • write down what I have been told using exact words where possible
  • make a note of the date, time, place and people who were present at the discussion
  • make a note of the date, time, place and people who were present at the discussion
  • If an allegation is made against me, I will report it to Ofsted/CSSIW and social services, following the Safeguarding Children Board procedures. advice and support.
In all instances I will record:
  • the child’s full name and address
  • the date and time of the record
  • factual details of the concern, for example bruising, what the child said, who was present
  • details of any explanations from the parents 
  • any action taken such as speaking to parents.
It is not my responsibility to attempt to investigate the situation myself.

Parents must notify the setting of any concerns they have about their child and any accidents, incidents or injuries affecting the child, which will be recorded.  We work together with parents to make sure the care of their child is consistent – please refer to my Working with Parents policy.
The manager and her deputy are responsible for all safe guarding issues
Baby Unit + Out-Of-School  -  Manager: Hasina Monir                    Deputy:  Eva Herz     
Pre-School + Out-Of-School -  Setting Manager - Bridget Nicol       Deputy:  Josephine Showers
Out-Of-School - Manager - Andrene Sergeon            2nd in Command: Danyella Bogle  
                                                                                   3rd in Command: Jodie Burnham

Useful telephone Numbers
Local police station 020 7326 1212
CSSIW 01443 848 450
Ofsted 0300 123 1231
NSPCC child protection helpline – 0808 800 5000
24 hours helpline for people worried about a child
Local Authority Referral And Assessment Team 020 7926 7856 / 7868 / 6508
                     Out Of Hours 020 7926 1000

In the case of an allegation made directly against a member of staff: 
The setting Manager should be the first line of complaint or advice 
If the setting Manager is unable to resolve the situation or reach agreement with the member of staff, then the matter should be taken to the deputy manager and/or managing director. 
Any allegation will be reported to Ofsted and Social Services and advice will be sought from our Local Authority Designated Officer at Lambeth (LADO). 

The member of staff who the allegation has been made against is likely to be suspended until a satisfactory outcome has been reached in cases where;   
  • There is cause to suspect a child is at risk of significant harm. 
  • The allegation warrants investigation by the police
  • The allegation is so serious that it might be ground for dismissal.     
The employment agreement with that staff member would then be reviewed.  All conversations between parents and staff will be recorded and kept confidential.
Allegation of abuse made against a member of Staff / Manager
This policy contains the procedure, which will be undertaken if an allegation of abuse is made
against a member of staff. Unless the allegation is against the setting manager / managing director, in which case it should be reported to the Human Resources Manager – Northgate Tel.  0845 073 0240
This complies with both Ofsted and Social Services.

To minimise the chance of any misunderstanding the following procedure will be applied:-
  1. If a child sustains an injury whilst in our care, we will record it in the accident form as soon as possible. When the child is collected, we will inform whoever picks the child up about the injury and ensure that they also sign the accident book.
  2. If a child arrives with an injury sustained elsewhere we will ask for an explanation and will record this in the accident book with the explanation given. We will ask whoever has told us of the incident to sign the record.
  3. We ensure that all staff undertakes regular child protection training.
  4. We will endeavour to ensure that all parents understand our role and responsibility in child protection through the prospectus given to parents prior to entry.
  5. Our behaviour management policy states that no physical sanctions will be used and we will ensure that everyone complies within the setting.
  6. We will try to avoid situations where an adult is left alone in a room with a child. If this does occur, we will make sure that the door is left open and there are other people around.
  7. We will avoid engaging in rough physical play with children – as this may be misconstrued and could cause accidental injury to a child.
  8. We will avoid doing things of a personal nature for children that they can do for themselves, wherever possible.
  9. We will take up references, including one from the candidate’s last employer, and will always question any gaps in employment history.
  10. We encourage an open door ethos, to enable staff to talk to senior managers if they have concerns about the conduct of any of their colleagues.
What happens if an allegation of abuse is made against a member of staff in the Setting?
  1. If anyone makes an allegation of abuse against a member of our staff, the manager or deputy will be informed immediately.
  2. They will assess whether the allegation reaches the threshold for referral to Police / Social Services and advise accordingly regarding further action to be taken in respect of the child and the member of staff.
  3. The manager or deputy will complete a form for recording allegations or complaints made against staff.
  4. The manager or deputy will not discuss the allegation with the member of staff concerned, unless advised to do so by Social Services.
  5. All staffs are aware that it is a disciplinary offence not to report concerns about the conduct of a colleague that could place a child at risk.
  6. If Social Services and/or the Police decide to carry out an investigation, it may be possible that Ofsted will advise the setting to suspend the member of staff, whilst enquiries are carried out.  Lily’s Kids Klub could also invoke their disciplinary procedure.
  7. We will not carry out an investigation ourselves unless Social Services and the Police decide it is not appropriate for them to do so. We understand that Ofsted may wish to undertake further investigations.
Once informed of an allegation the manager / deputy have the responsibility to inform and seek advice from the following organisations at the earliest opportunity:
  • The Lambeth Local Authority Designated Officer (LADO) – Tel: 020 7926 8508
  • Ofsted - Tel: 0300 123 1231

The Local Authority Designated Officer (LADO) may also advise the manager / deputy to inform the Lambeth Referral and Assessment duty social worker – Tel: 020 7926 7856.
The Local Authority Designated Officer and Ofsted will provide advice to the setting regarding the investigation and resolution of the allegation. 
We always remember:   The welfare of the child is Paramount.
Allegation of abuse policy written December 2010  updated 04th April 2011, Updated 12th May
2011…reviewed……………20th June 2014...reviewed........15th September 2014...reviewed........

Dealing with negative behaviour
When dealing with negative behaviour, staff will;
  • Always communicate in a clear, calm and positive manner.  
  • Make every effort to set a positive example to children by behaving in a friendly and tolerant manner themselves, promoting an atmosphere where children and adults respect and value one another.
  • Avoid shouting.
  • Facilitate regular and open discussions with children about their behaviour. This will help them to understand the negative aspects of their behaviour and enable them to have their say and be helped to think through the causes and effects of their actions.
  • Work as a team by discussing incidents and resolving to act collectively and consistently.
  • Try to discuss concerns with parent/carers at the earliest possible opportunity in an attempt to help identify the causes of negative behaviour and share strategies for dealing with it.
  • Give children who experience bullying, racism or other unacceptable behaviour the confidence to speak out.
  • Encourage and facilitate mediation between children to try to resolve conflicts by discussion and negotiation.
  • Make sure that activities will be varied, well planned and structured, so that children are not easily bored or distracted.
In the event that unacceptable behaviour persists, more serious actions may have to be taken, in accordance with the Suspensions and Exclusions policy. At all times, children will have explained to them the potential consequences of their actions.

The use of physical interventions
Staff will not use physical interventions unless they have reasonable grounds for believing that immediate action is necessary to prevent a child from significantly injuring themselves or others or to prevent serious damage to property.
A dialogue should be maintained with the child or children at all times, so that the member of staff can explain what they are doing and why they are doing it. Staff will make every effort to avoid the use of physical interventions if they are alone with the child or children.
Before reaching this stage, staff will have used all possible non-physical actions, such as dialogue and diversion, to deal with the behaviour. The child or children concerned will be warned verbally that physical intervention will be used if they do not stop.
Only the minimum force necessary to prevent injury or damage should be applied. Staff can only use physical intervention as an act of care and control and never punishment. Physical interventions must not be used purely to force a child to do what they have been told and when there is no immediate risk to people or property.
As soon as it is safe, the physical intervention should be gradually relaxed to allow the child or children to regain self-control.
The force of the physical intervention will be always appropriate to the age, size and strength of the child or children involved.
If staff are not confident about their ability to contain a particular situation or type of behaviour, they should call the manager or, in extreme cases, the police.

Where a member of staff has had to intervene physically to restrain a child, the manager must  be notified and the incident recorded in the Incident Record Book. The following details should be recorded:
  • the name of the child
  • the name of the staff member(s) who used the physical intervention
  • previous intervention techniques used just before the incident
  • date, time and place of incident
  • circumstances of incident and factors leading up to the incident
  • nature of physical intervention used
  • names of witnesses
  • injuries that may have occurred during the incident
  • further action taken
  • parents’/carers’ signature
The incident will be discussed with the parent/carer at the earliest possible opportunity. 

The “Allegations against Staff” and “Safeguarding Children” policies should be used if a member of staff commits, or is alleged to have committed any act of violence or abuse towards a child.

Biting in toddlers
Children can bite at about 1-2 years of age. It is not a spiteful act, but rather a means of expression where language skills are limited. Often at the toddler stage they may resort to biting when they are tired, unwell or in an attempt to gain attention. Biting is often a way of dealing with frustration.
When a toddler bites an adult, respond accordingly. Use facial expressions, words and body language to show it hurts. It is also important to follow this through with the removal of adult contact so the child learns that biting does not get attention.
Suspension and exclusion of children
The provider has the right to temporarily suspend or permanently exclude a child in the event of persistent and irresolvable unacceptable behaviour. This must always be the last resort when other behaviour management strategies and supports have been fully exhausted.
Staff will consult with the manager as early as possible if they believe that a child’s behaviour is in danger of warranting suspension or exclusion. The decision to suspend or exclude should only be taken by the manager or Register Provider.
Staff will always keep parent/carers informed about behaviour management issues relating to their child and attempt to work with them to tackle the causes of disruptive or unacceptable behaviour.
The setting will record and kept detailed records of all warnings, suspensions and exclusions.  Each warning should be discussed with the child concerned and their parent/carer and identify the actions, strategies and professional supports that have been used to address the behaviour.
When a suspension is over and before a child is allowed to return to the setting, there should will a discussion between staff, the child and their parent/carer. This should address how appropriate behaviour will be supported and managed on the child’s return to the setting.
Behaviour Management Officers:
Baby Unit + Out-Of-School - Manager: Hasina Monir      Deputy: Eva Herz
Pre-School + Out-Of-School - Setting Manager - Bridget Nicol - Deputy: Josephine Showers
                                                                                            2nd in Command: Danyella Bogle 
                                                                                            3rd in Command: Jodie Burnham
                     Out-Of-School - Manager - Andrene Sergeon

Out Of School Rules
1. On arrive put belongings in the appropriate place and sit sensibly at our table
2. Sit quiet whilst the register is being taken
3. Do not leave our table unless given permission by an staff
4. Always be polite and show good table manners
5. Talk quietly so nobody has to shout to be heard
6. If you have a problem with another child,  tell a staff who will sort it out
7. Help tidy up the activities at the end of the day
8.     Always ask a staff if you want to go in when playing outside
9. Respect both the after school club staff and the other children 

Remember to take turns and share the activities

This Policy defines the setting's ethos in establishing a working partnership with parents or guardians that ensures that the needs of the children, both as individuals and as a group, are met.
In developing a policy for Working in Partnership with Parents and Carers the management of the setting fully understands and respects those parents or guardians have primary responsibility for their children, which necessarily includes their development and education. This policy is designed to build upon these fundamental principles:
  1. It is the policy at Lily's Kids Klub to work in close co-ordination with each child's parents or guardians in an atmosphere of open dialogue and mutual collaboration with respect to the child's needs, wants and values. This will soundly contribute to the following key objectives:
  2. 1.1 To ensure that the individual developmental and learning needs of the child are met.

    1.2 To better understand, and to contribute positively to, the cultures and values of the child's family and community.Setting Management has established the following procedures to assist in these objectives:

  3. Setting Management has established the following procedures to assist in these objectives:
  4. 2.1 Information for Parents and Carers - a Prospectus has been prepared which summarises the setting's activities, operations, policies and practices. This includes written Terms & Conditions for placement of a child in the setting, and clearly states what is on offer, and what is not negotiable. A transcript of the Prospectus is documented

    2.2 "Parents in Partnership" Agreement and Information Pack - prior to the child joining the setting a "Parents in Partnership" Agreement and Information Pack is sent to the parent or guardian. This Pack is designed to supplement the Prospectus and contains the following:

    a) Consent Forms for medication, taking the child on outings and trips, and for photographing the child during setting activities. The parent or guardian is requested to sign these Forms and return them to the setting Manager.

    b) The Information Pack is designed in a user-friendly way to provide the setting with the following information that ensures the setting is able to build up a better profile of the child and to better plan and provide the activities and interests for the child that meets the expectations of the parents or guardians:

    o the types of activities that most interest the child;
    o how and where the child likes to play;
    o any previous attendance at playgroups, toddler groups, etc;
    o any friends or siblings currently at the setting, or who may be joining;
    o favourite stories and books;
    o favourite toys / playthings;
    o favourite rhymes and songs, and ability and willingness to sing along;
    o ability and willingness to draw with crayons, felt pens etc;
    o ability to use building blocks, do jigsaws etc;
    o ability to use scissors constructively;
    o details of any pets at home, and their names.

    2.3 Feedback from Parents and Carers - a procedure is in place for eliciting comments from parents or guardians with respect to the way the setting is run and the services provided to their children, and to make recommendations for appropriate improvements.

  5. Parents or guardians are asked to openly discuss any special needs that a child may have, and agree on the best procedures for caring for the child. This will address language, cultural, religious, dietary and medicinal needs, allergies, phobias, disabilities and impairments. This is established at the outset before the child joins the setting, and reviewed regularly with parents or guardians. Mutual dialogue will ensure that the parent or guardian is fully aware of the services the setting can, and are able to, provide.
  6. To maintain a continual interaction with parents or guardians, the latter are encouraged to visit the setting at any time to discuss their child's progress. The setting provides the following opportunities for on-going involvement with parents or guardians:
  7. 4.1 Informal chats and discussions about the child's activities, interests, progress and the care provided at the beginning and end of each day when the children are dropped off / collected.

    4.2 Through a series of open days and evenings where the parents or guardians have the opportunity to look at examples of their child's work and discuss their interests and progress in a more relaxed atmosphere free from the immediate time constraints of a busy working day.

    4.3 By encouraging any parents or guardians who have special interests, hobbies or skills to visit the setting to show the children.

    4.4 By writing a quarterly newsletter about the setting, the children, their achievements, outings and trips, and any people making special visits to the setting.

  8. Parents or guardians are actively enabled to spend some time with their children if they wish to do so. This may be particularly valuable during the initial settling-in phase after the child joins the setting.
  9. A copy of the setting's Policies is kept on display at the setting for parents or guardians to consult at any time.
  10. Parents or guardians are afforded access to the child's records at any time. 
Equal opportunities procedure
Lily’s Kids Klub is open and available to all parent/carers and children in the local community.
Issues of race, ethnicity, nationality, class, religion, culture, gender, language, sexual orientation and disability will not inhibit a child from accessing the services.
All children and their parent/carers will be treated with equal concern and value.

In planning and implementing the programme of activities, Lily’s Kids Klub have regard for promoting understanding, respect and awareness of diversity and equal opportunities issues.

Lily’s Kids Klub helps all children to celebrate and express their cultural and religious identity by providing a wide range of appropriate resources and activities.

Recruitment policies and procedures is open, fair, inclusive and non-discriminatory and It is important to endeavour to recruit a staff team that reflects the make-up of the setting’s local community.
All members of staff is aware of, and understand, the Equal Opportunities policy as it relates to all aspects of their work.

Staffs are encouraged and supported to act as positive role models to children by displaying and promoting tolerant and respectful behaviour, language and attitudes and challenging any discriminatory incident. 

Any member of staff found to be acting, or to have been acting, in a discriminatory way, will be treated according to the provisions of the Staffing & Employment policy.

Lily’s Kids Klub ensures that the legal requirements of the Sex Discrimination Act 1975, the Equalities Act 2010, the Human Rights Act 1998 and the Race Relations (Amendment) Act 2000 are fulfilled.

The manager; Victoria Mansaray (Baby Unit) and Bridget Nicol (Pre-School) will be responsible for ensuring that the Equal Opportunities policy is implemented and that its effectiveness is regularly monitored. They will be responsible for ensuring that:
  • Staff receive appropriate training
  • The Equal Opportunities policy is consistent with current legislation and guidance
  • Appropriate action is taken wherever discriminatory behaviour, language or attitudes become apparent
Preventing discrimination
The setting will take proactive steps to prevent harassment and discrimination. In order to do this we will ensure that;
  • All children are valued, irrespective of their race, colour, nationality or ethnicity
  • Individuals are encouraged to treat each other with respect, regardless of their race, colour, nationality or ethnicity
  • They acknowledge the existence of racism in society and take steps to promote harmonious race relations in the community
  • Good relations are promoted between different ethnic groups and cultures within the setting and in the wider community
  • Different cultural and religious needs are met, understood and communicated to all individuals involved in the setting
As an employer, the provider will ensure that the workforce reflects the multicultural community that it serves. To this end, the provider will
  • Advertise job vacancies in a variety of media sources and outlets and in a variety of places
  • Ensure that their human resource procedures prohibit discrimination and harassment, and promote inclusive practices
  • Investigate any allegation of discrimination or harassment according to the provisions of the Staff Disciplinary Procedures and Behaviour Management policies
  • Collect and monitor information about the ethnic background of the staff team and children
Addressing discrimination
If a member of staff or a child becomes aware of an incident of harassment or discrimination occurring at the setting, they will be encouraged to report the incident to the manager or other senior member of staff.

Any allegation made against a member of staff or a child will be investigated thoroughly. The individual concerned will be told that such behaviour will not be tolerated at the setting and that steps will have to be taken to ensure that it does not happen again.

Each incident will be fully investigated and details will be recorded in a separate section of the Incident Record Book.

In the case of children, incidents will be reported to their parent/carer and a course of action agreed upon to resolve the situation, in accordance with the provisions of the Behaviour Management policy. However, if a solution cannot be found, then the setting may have to inform the child – and their parent/carer – that they are no longer allowed to attend sessions at the setting, in accordance with the Suspensions and Exclusions policy.

In the case of staff, provisions within the Staffing & Employment policy must be activated and a record of the incident will be kept and made available to statutory authorities if appropriate.

The manager is responsible for ensuring that all incidents are handled both professionally and sensitively. All incidents will be kept confidential. In cases where the manager is involved, or the subject of an allegation, the
Registered Person will handle the incident, or nominate a senior member of staff in their place.

In all cases, continued harassment or discrimination from any individual will result in exclusion from the setting, where all other efforts have failed to provide a satisfactory resolution.


Copyright 2006. By www.nurseryweb.co.uk.
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